Privacy policy

Last updated 1 November 2026

At GE4 we take care of your personal data. This page explains what data we process, why, how long we keep it, and the rights you have under the General Data Protection Regulation (GDPR).

Data controller

GE4 is the data controller for the personal data we receive about you.

Our registered address is listed in the Danish Central Business Register (CVR).

What data we process

• When you contact us: your name, company, email address, phone number if you give it, and the content of your message.
• When you are a customer or partner: contact details for you and your colleagues, and information about agreements, tasks and invoicing.
• When you visit the website: our hosting provider records technical information such as IP address, browser type and time of visit, for security and operation.

Please do not send sensitive personal data, such as health information or national ID numbers, by email or through the contact form.

Purposes and legal basis

• Answering your inquiry and preparing quotes: GDPR Article 6(1)(b) (steps prior to entering a contract) and (f) (our legitimate interest in replying to you).
• Delivering our services and managing the customer relationship: Article 6(1)(b) (performance of a contract).
• Complying with bookkeeping and other legal requirements: Article 6(1)(c) (legal obligation), including the Danish Bookkeeping Act.
• Running a secure website: Article 6(1)(f) (our legitimate interest in protecting the site against misuse).

When we handle your data as your IT provider

When we carry out IT work for a customer, we may have access to personal data in the customer's systems. In those cases the customer is the data controller and GE4 is the data processor. We process the data only on the customer's instructions, under a data processing agreement.

Who we share data with

We never sell your data. We share it only where necessary, with:

• suppliers who help us with email, hosting and accounting, and who process data on our behalf under a data processing agreement
• our auditor and advisers
• public authorities, where the law requires it

Transfers outside the EU/EEA

Some of our suppliers may process data outside the EU/EEA. This only happens with a valid transfer mechanism, such as a European Commission adequacy decision (including the EU-U.S. Data Privacy Framework) or the Commission's standard contractual clauses.

How long we keep data

• Inquiries that do not lead to working together are deleted no later than 12 months after the last contact.
• Customer data is kept for as long as we work together, and then for up to 3 years in case of claims.
• Accounting records are kept for 5 years from the end of the financial year they relate to, as the Danish Bookkeeping Act requires.
• Technical log data from the website is kept only briefly, according to our hosting provider's policy.

Cookies

This website does not use cookies, analytics or tracking. Fonts and images are served from our own server, so your visit is not shared with third parties such as Google.

Your rights

Under the GDPR you have the right to:

• access the data we hold about you
• have incorrect data corrected
• have data erased when we no longer have a reason to process it
• restrict processing
• object to processing based on our legitimate interest
• receive your data in a structured, machine-readable format (data portability)

To use any of these rights, write to kontakt@ge4.dk. We reply within one month of receiving your request.

Complaints

If you are unhappy with how we handle your data, you can complain to the Danish Data Protection Agency (Datatilsynet). We would appreciate the chance to resolve the matter with you first.

Changes

We update this policy when the way we process personal data changes. The date at the top shows when it was last changed. If the Danish and English versions differ, the Danish version applies.